Pricing

All new accounts automatically receive a 14-day free trial of the Premium tier with no obligation to purchase. At the conclusion of the trial, your account will revert to the Free tier unless you choose to upgrade.

If you have a paid subscription, you can cancel your subscription at any time by logging into your account and visiting the Manage Account link. Upon cancellation, your account will remain active until the end of your current billing cycle.

Yes. Personal plan changes from an active paid subscription generally take effect at your next renewal. Commercial plan changes take effect immediately, and any net reduction is carried forward as account credit for future invoices.

We do not offer refunds on Premium subscriptions. All new accounts include a 14-day free trial of Premium features to evaluate fit before subscribing. If you subscribe to the Premium tier and later cancel your subscription, you will retain access to your account until the end of your current billing cycle.

Commercial licensing is billed per managed location. You only pay for the locations you manage, and larger portfolios receive better per-location rates at higher volume tiers.

We offer email support and a comprehensive help center with guides and tutorials. Premium subscribers also have access to priority support.

We accept major credit cards including Visa, MasterCard, Maestro, and American Express. Additional payment methods are available for EUR currency including iDEAL and SEPA Debit.

Yes, the Premium tier includes the ability to share dashboards with up to 5 family members. Each family member will have their own login and password.

At SharpTools, safeguarding your data is our top priority. All communication between your hub, our platform, and your browser uses industry-standard TLS encryption. We employ a highly secure, redundant cloud architecture to protect your information. For additional details on our privacy practices, please review our Privacy Policy.